This course takes a deep look at problem solving using the A3 Report as a structured and standardized method to support problem solving efforts within an organization.  Through this course, learners will:

  • Explore the structure of the A3 Report
  • Identify benefits of A3 Report usage
  • Define criteria for writing effective problem statements
  • Define containment measures as a temporary measure to minimize problem impact on a work area
  • Analyze techniques for reaching the root cause of problems as an activity, connection or flow
  • Identify what is realistically achievable en route to the idea state
  • Brainstorm process improvements to achieve desired results
  • Determine progress of executed actions and improvements

Number of Modules: 5

Approximate run time: 95 minutes